Privacy Policy

Account and contact data. When you register, we may collect your name, email address, organization, and authentication identifiers.

Content you provide. We process text prompts, images, product assets, and other materials you upload or submit to generate videos and related outputs.

Usage and device data. We may collect log data, IP address, browser type, device identifiers, approximate location derived from IP, pages viewed, and interactions with the Service to secure, operate, and improve the product.

Payment data. Payments are processed by third-party payment providers. We receive limited billing information (for example, subscription status and partial payment identifiers), not your full card number.

Communications. If you contact us at info@airopilot.ai, we retain those messages to respond and improve support.

We use information to:

• Provide, maintain, and improve the Service, including AI processing and video delivery.
• Authenticate users, prevent fraud and abuse, and protect security.
• Communicate about your account, updates, and support.
• Analyze usage in aggregate or de-identified form to improve features and performance.
• Comply with legal obligations and enforce our terms.

Where required, we rely on appropriate legal bases such as: performance of a contract with you; legitimate interests that are not overridden by your rights (for example, securing the Service and understanding product usage); your consent where we ask for it; and compliance with legal obligations.

We share information with service providers who assist us (for example, cloud hosting, analytics, email delivery, payment processing, and AI or media infrastructure) under contractual safeguards. We may disclose information if required by law, to protect rights and safety, or as part of a merger, acquisition, or asset sale, subject to applicable law. We do not sell your personal information as that term is commonly understood in privacy laws.

We may process information in the United States and other countries where we or our providers operate. Where we transfer personal data from the EEA, UK, or Switzerland, we use appropriate safeguards such as standard contractual clauses where required.

We retain information for as long as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and legal requirements. You may request deletion as described below, subject to exceptions (for example, records we must keep for legal compliance).

We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure; we encourage strong passwords and safeguarding your account.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, to data portability, and to object to certain processing. You may withdraw consent where processing is consent-based. California residents may have additional rights under the CCPA/CPRA (for example, to know categories of data collected, to request deletion, and to opt out of certain sharing, where applicable).

To exercise privacy rights, contact info@airopilot.ai. We may need to verify your request. You may also have the right to lodge a complaint with a supervisory authority.

The Service is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take appropriate steps.

We and our partners may use cookies and similar technologies for authentication, security, preferences, and analytics. You can control cookies through your browser settings; disabling cookies may affect certain features.

We may update this Privacy Policy from time to time. We will post the revised policy with an updated effective date and, where appropriate, provide additional notice.

Privacy inquiries: info@airopilot.ai.

For contractual terms governing use of the Service, see our Terms of Service.